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DEVELOPER EXPERIENCE | LOW-CODE CUSTOM INTEGRATIONS

Build low-code custom integrations in minutes.

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Talkdesk Connections™ is a simple custom integration builder that allows users to quickly integrate Talkdesk and third-party systems using low-code capabilities, for those systems not part of Talkdesk’s <a href="https://www.talkdesk.com/cloud-contact-center/integrations/" target="_blank" rel="noopener">out-of-the-box integrations</a> library.

Seamless integrations. Seamless customer experiences.

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Easily connect Talkdesk with third-party systems without the need for development or additional integration software.

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Fetch context from external systems to build a multidimensional view of each customer and equip agents with all the information they need to drive rapid resolution.

Talkdesk CX Cloud™ and Connections brings the power of integration and platform as a service into a single offering that ensures the reliable and secure integration of technologies to enable a high quality customer experience with a strong return on existing technology investments.

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Automatically execute actions in external systems with Connections. Use outbound, transfer, or other events to trigger automations and set up configuration filters to further fine-tune when automated actions take place.

Integrate at lightning speed using a low-code, web-based interface, and simple configurations to quickly connect, test, and deploy.

Rapidly connect any app, system, data source, or device—in the cloud, on premises, or hybrid—using a public-facing API in a few easy steps.

Flexible connector

Harness an integration framework that truly scales. Build and deploy integrations with fewer technical resources, reducing your costs.

Self-service

Trigger alerts and process automation throughout your technology stack to drive operational efficiency.

Enterprise-grade automation

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Thanks - the Talkdesk Team.

Experience the modern cloud contact center platform for every industry.

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Talkdesk Connections™ allows you to easily integrate third-party systems to Talkdesk Contact Center software using a low-code web-based interface.

Build low-code custom integrations in minutes.

Seamless integrations. Seamless customer experiences.

Integrations made easy.

Know your customers.

"Talkdesk CX Cloud™ and Connections brings the power of integration and platform as a service into a single offering that ensures the reliable and secure integration of technologies to enable a high quality customer experience with a strong return on existing technology investments."

Save time and effort.

Swiftly integrate with other systems.

Connections capabilities.