What healthcare’s “Amazon moment” means for patient experience

Jim Burke
By Jim Burke

0 min read

Healthcare Life Sciences Telehealth

"Healthcare's "Amazon moment" means changing perspectives from improving system efficiency to maximizing patient experience."

Healthcare Builded Trusted Relationships


Patient experience reimagined



Jim Burke

Jim Burke

As Talkdesk's Manager for Healthcare and Life Sciences Marketing, Jim Burke is focused on helping healthcare organizations deliver better experiences for their patients and members through thoughtful and transformative technology solutions. He lives in his hometown Los Angeles and is fueled by coffee and Lakers basketball.