The Scotts Company and Talkdesk Bring Spring to Customer Service

By Gavin Gustafson

0 min read

The Scotts Company Customer Service

"Our agents have already started using Talkdesk, the online training has enabled faster and easier agent ramp time. Our call center supervisors are now able to control the system by making updates that instantly address the needs of our customers. We’re always looking to improve our customer experience, and Talkdesk lets us do that very quickly and easily."

Teresa Erwin, Manager of Call Center Operations at The Scotts Company

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Gavin Gustafson

Gavin is PR Manager at Talkdesk. Outside of the office, Gavin can be found golfing, skiing, and enjoying Utah's great outdoors.