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Thanks - the Talkdesk Team.

This self-guided demo will allow you to experience our out-of-the-box customer service platform built just for retail. Follow along to see how easy it is for a customer service representative to build brand loyalty in a seamless customer interaction via live chat and phone.
<img decoding="async" loading="lazy" class="alignnone size-full wp-image-75665" src="https://infra-cloudfront-talkdeskcom.svc.talkdeskapp.com/talkdesk_com/frost-sullivan-NA-retail-tech-award.png" alt="Frost Sullivan Na Retail Tech Award" width="2280" height="1160" srcset="https://infra-cloudfront-talkdeskcom.svc.talkdeskapp.com/talkdesk_com/frost-sullivan-NA-retail-tech-award.png 2280w, https://infra-cloudfront-talkdeskcom.svc.talkdeskapp.com/talkdesk_com/frost-sullivan-NA-retail-tech-award-1536x781.png 1536w, https://infra-cloudfront-talkdeskcom.svc.talkdeskapp.com/talkdesk_com/frost-sullivan-NA-retail-tech-award-2048x1042.png 2048w, https://infra-cloudfront-talkdeskcom.svc.talkdeskapp.com/talkdesk_com/frost-sullivan-NA-retail-tech-award-1140x580.png 1140w, https://infra-cloudfront-talkdeskcom.svc.talkdeskapp.com/talkdesk_com/frost-sullivan-NA-retail-tech-award-570x290.png 570w" sizes="(max-width: 2280px) 100vw, 2280px" />

See Talkdesk Retail Experience Cloud in action.

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A single pane of glass made with “Where’s my order?” and “How do I make a return?” in mind.

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Having a chat option on your website is no longer a nice-to-have. It’s a must. Our chat options make it easy for your agents to help your customers, and for your customers to help themselves.

Live Chat

With our Retail Agent Workspace, your agents will automatically know who they’re talking to, what they’ve ordered or contacted about in the past, and where their order is.

Single Pane of Glass

Our out-of-the-box and bisynchronous integration with Shopify makes it easy for your agents to cancel orders or change shipping addresses directly from the agent workspace. Plus, pre-mapped data means you can get up and running with Talkdesk in no time.

Shopify Integration

Improve your agents’ call compliance and ramp time with Zingtree’s conversational workflows, which come pre-integrated into the agent workspace. PS: We’ve already designed some common retail ones for you!

Retail Agent Flows

Talkdesk Retail Experience Cloud features highlighted in this self-guided demo.

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Experience how you can better connect with, care for, and know your customers—wherever, whenever.

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Try our self-guided demo of Talkdesk Retail Experience Cloud to see how easy it is for an agent to build brand loyalty in a customer interaction via live chat and phone.

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