Each year, Frost & Sullivan recognize multiple industries, technologies, and regions of the world through awards. These follow a thorough criteria within both business and customer impact areas, in addition to showing consistent growth strategies and the ability to address new challenges and opportunities in the market.

This year, for its ability to help healthcare organizations address customer requirements and exceed expectations by ensuring a positive patient experience Frost & Sullivan has awarded Talkdesk with the Best Practices Customer Value Leadership award within the Global Health and Life Sciences Contact Center-as-a-Service Market for Talkdesk Healthcare Experience Cloud™.

“With exceptional leadership, 360º feedback, and a tremendous focus on innovation, Talkdesk has accelerated the delivery of AI-powered solutions to help healthcare organizations achieve a faster return on investment. Healthcare Experience Cloud is developed specifically for healthcare organizations and enables implementations in record time.”

-Alpa Shah, Global Vice President, CX Practice

Download the Frost & Sullivan report to learn more about this recognition.

Talkdesk Global Award Healthcare

Talkdesk earns Frost & Sullivan 2022 Customer Value Leadership award: Global health and life sciences CCaaS market