Healthcare payers make member experience a competitive advantage.
Introducing Talkdesk Payer Smart Service.
Make every member touchpoint more meaningful.
0%
of health insurance members say their experience was less than seamless.
0%
of members said poor customer service drove a negative experience, the most common reason cited.
0%
of members who had a positive service experience with a payer cited knowledgeable agents as a key factor.
Source: Talkdesk Research™, Creating a better way for health plan member experience.
Build a true digital front door for members.
